One of the Few to Win the Award of Excellence from Tripadvisor
Brooks Lake Lodge and Spa is honored to receive the coveted Award of Excellence from the world’s largest travel site. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews from their guests. The award is given worldwide to those who consistently offer 5 Star performance.
“We here at the lodge want to thank our guests for this most prestigious award. I speak for all our staff when I say we are sincerely grateful to TripAdvisor for honoring us in this way,” said Adam Long, General Manager of Brooks Lake Lodge and Spa.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm that takes into account review ratings to determine the honorees. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five. Additional criteria include a business’ tenure and popularity ranking on the site.
“TripAdvisor is pleased to honor exceptional hospitality businesses like Brooks Lake Lodge and Spa for consistent excellence,” said Marc Charron, President of TripAdvisor for Business. “The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most—their customers.”